The House of Staunton One Year Limited Warranty Against Defects in Workmanship
All House of Staunton Wood Chess Pieces come with a One Year Limited Warranty Against Defects in Workmanship under ordinary consumer use for one year from the date of puurchase. In the event that the customer experiences a defect in worksmanship with one of their Wood Chess Pieces, the House of Staunton will replace that piece free of charge. To exercise this warranty, the customer must send back the defective item (only the piece/s that have the defect, and not the entire set) to the House of Staunton's mailing address with a copy of their original receipt (showing date of purchase), an explanation of the defect, a legible return address and either a valid email address or telephone number. The consumer will be responsible for all applicable freight/postage costs to return the defective piece/s to the House of Staunton, and the House of Staunton will be responsible for all applicable freight/postage costs to send out the replacement piece/s. We are sorry, but we can not honor warranty claims unless the original, defective pieces have been returned to us.
Note: This Limited Warranty does not cover damage resulting from consumer misuse, neglect, improper storage or any consequential damages arising out of the use of the chess pieces.